- Are you accredited by HMRC?
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Yes, our software is accredited by HM Revenue & Customs as meeting the HMRC Payroll Standard version 7.0 and the relevant sections of the HMRC Quality Standard version number 1. It incorporates an online filing capability by Internet.
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- Which specific tax features do you support?
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| NI for Company Directors | Yes | | Quarterly or monthly tax payment periods | Yes | | Week1/Month1 Tax Codes | Yes | | Statutory Sick Pay | Yes | | Statutory Maternity / Paternity Pay | Yes | | Statutory Adoption Pay | Yes | | Student Loan Deductions | Yes | | Monthly paid employees | Yes | | Weekly paid employees | Yes | | Fortnightly paid employees | Yes | | Four weekly paid employees | Yes | | Percentage Threshold Scheme for reclaiming SSP | Yes | | Pensions | Yes | | Attachment of Earnings Orders | Yes | | CSA deductions | Yes | | Electronic Submission of P35, P14 | Yes | | Printable P60 | Yes |
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- What do I do when the tax rates and limits change?
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Absolutely nothing. We will reconfigure the system with the new rates and limits. We will inform you if there are any changes that require your attention.
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- What do your finished payslips look like?
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To see an example of our payslips, why not sign up for a free trial? You can have one printed in minutes.
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- Which method do you use for tax and NIC calculation?
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There are two HMRC approved methods of calculating PAYE income tax: The manual method and the computerised method. The amount of tax due can differ by up to 2p between the two methods. We use the computerised method. There are two HMRC approved methods of calculating National Insurance Contributions: The table method and the exact percentage method. We use the exact percentage method. The majority of computerised payroll systems use the same methods as us and therefore should produce identical figures for tax and National Insurance Contributions.
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- How do I pay HM Revenue and Customs ?
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Our system will work out how much you need to pay. Details on how to make payments can be found in the yellow HMRC payslip booklet or from their website http://www.hmrc.gov.uk/howtopay
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- Can I pay my employees through your site ?
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No. Our system will work out how much to pay, you must take care of the payments yourself.
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- How do I enter Sick Days?
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If you are operating Statutory Sick Pay and your employee is sick, choose the employee from the OPTIONS menu on the left and then click on the Statutory Pay tab. You can enter any periods of sickness using the Sick Periods table at the bottom of the page.
When you are finished, you can pay your employees using the Pay Employee option. The system will automatically prompt you for any extra information needed to work out Sick Pay.
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- How do I enter details of previous sick periods?
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If you have just started entering Sick Periods via The Payroll Site, there may be some earlier period of sickness that the system doesn't know about - i.e. it does not appear on the Statutory Pay page.
Sick periods are linked if they are separated by 8 weeks or less. Linking sick periods affects the calculation of Statutory Sick Pay. The first time you enter a sick period for an employee, you should consider whether it is linked to an earlier sick period. If it is, you should enter the earlier period as well. Then, when you are paying your employees, the system will prompt you for some extra information needed to correctly calculate SSP.
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- What is a Qualifying Day for Statutory Sick Pay?
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An Employee's Qualifying Days are normally defined to be the days of the week that he or she usually works for you. Bank Holidays do not affect the pattern of Qualifying Days.
It is possible to choose an alternative set of Qualifying Days, by agreement with your workforce.
More information about Qualifying Days can be found in HM Revenue and Customs Help Book E14 "What to do if your employee is sick": www.hmrc.gov.uk/helpsheets/e14.pdf
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- When should I complete a form SSP1(L)?
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You must issue an SSP1(L) to your employee if- the employee has asked you to do so and
- the employee has left your employment and
- you paid them statutory sick pay during the last 8 weeks of their employment
You can order a blank SSP1(L) from the HMRC orderline on 0845 7 646 646, or from the HMRC website.
Note: Form SSP1(L) should not be confused with form SSP1, which is used for a different purpose.
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- If I use your service, do I still need my accountant?
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We do not provide bookkeeping, tax advice or the preparation of VAT returns, company accounts or self assessment tax returns. If you require any of these services then you will need to use a suitably experienced person, such as an accountant.
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ECON stands for Employer's Contracting-Out Number. It is an optional 9 character serial number. You will have an ECON if your company has an occupational pension scheme that is contracted out of the State Second Pension. It is determined by HMRC NIC office or the Occupational Pensions Board.
Most employers do not have an ECON and should leave this field blank.
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- What do I do when an employee leaves?
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When an employee leaves you should enter the leaving date on the employee's tax details page. Once a date is entered you will no longer be charged for that employee and you will be able to view the employee's P45.
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- Can I sign up for more than one account?
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You can sign up for more than one account by using a different email address. If you are an accountant or payroll bureau please contact us about an agent account. It could make administration easier if you manage the payroll of more than one employer.
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- How do I print an old payslip?
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Choose the employee from the OPTIONS on the left and then click on the Working Sheet tab. This will show you all of the payments you have made to this employee in the current tax year. Find the payment you are interested in and click on the rightmost figure on that line (you may need to use the scroll bar). The payslip should then appear, with an option to print.
You can print a payslip from a different tax year by first selecting the tax year and then following the same steps as above.
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- Can I add overtime and holiday pay on the payslip?
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Yes - the gross pay details page has a place to enter overtime and "other pay". If you are using the "other pay" option, it is advisable to put a brief explanation in the "Pay Advice" box.
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- Can I put expenses on the payslips?
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Since expenses are normally paid without being taxed, they should not be entered as normal pay. You can use the 'Pay Advice' box to enter any information you wish to appear on the payslip. It will not effect the figures and will be printed exactly as you type it.
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- Can the payslip data be transfered into Excel to make my end of year accounts easier to complete?
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Yes, simply cut and paste the relevant pages into an Excel worksheet.
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- Can I calculate wages for more than 5 employees?
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Yes you can but an extra fee may apply. See our Pricing page for details.
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- What paper do I need to print my payslips on ?
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Payslips can be printed on any type of paper, from any printer.
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- Why do your calculations for SMP differ from the HMRC calculator?
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Our system calculates SMP on a weekly basis. When using either the HMRC calculator or the HMRC CD-Rom you have a choice to work it out weekly or monthly. As long as you choose to work it out weekly the figures will match.
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