Why are the period start and end dates incorrect ?
This can be caused if you don't enter a start date for an employee who started during this tax year or if you are trying to run a single payment without entering all payments from the begining of the tax year. If this is the first out of sync payment you should return to the 'Gross Pay Details' page and check the start and end dates.
If you have several payments out of sync then assuming the employee doesn't have any statutory pay the way to correct it is to change the period end dates of the next few payments so that they are shorter than a full period. This will bring the start and end dates into line with reality. As long as the paydates are correct and there are NO STATUTORY PAYMENTS the result will be correct.
If the employee does have statutory pay please email us and we will advise on how to correct the situation.
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