About The Payroll Site
by Steven Tucker
I started the business in 2004 with my brother Kenny. We hadn't worked together before, but had complementary skills and wanted to make life easier for small business owners.
Years earlier I'd bought a copy of Sage Instant Payroll and found it so hard to use that I went back to using the manual tables. I tried a few other methods, including a payroll bureau, but knew there ought to be a simpler way.
So Kenny and I set to work developing a cloud payroll system and we launched it in April 2004. It proved popular and it wasn't long before we celebrated our 1000th customer by throwing a big party in a bar in Kentish Town, with a hog roast, free beer and lots of cheese.
The business has developed from there, hiring staff, renting an office in Bushey and steadily improving the system.
In 2011, we became the first cloud payroll company to come top in the AccountingWEB Software Satisfaction Survey. We also came top in 2012, 2013, 2018 and 2019.
The Payroll Site is an independent, cloud payroll company serving small businesses throughout the UK. You can read more about us on our blog.
Meet the Team
Steven worked as an IT consultant for many successful companies, and also for Lehman Brothers and RBS (before the bailout). He accepts no blame for their failures, and has proved he can do something right by starting The Payroll Site and leading them to win lots of awards.
Prior to starting The Payroll Site in 2004, Kenny kept himself busy running online retail, web development and data security businesses and tinkering with his classic Mercedes-Benz cars. He set up the technical things needed to make The Payroll Site run smoothly and has now taken a back seat, leaving Steven in charge of the day to day running of the business.
Customer Service Manager
Alyson's first discovered her passion for customer service while working as a receptionist at a hostel in Australia. After returning to the UK, she worked her way up to call centre management and then joined The Payroll Site in 2007. She manages our customer service team and ensures that when you contact us, you get the best possible service.
The Rest of the Team
Behind the scenes, we all work hard at our office in Watford to ensure you get the best from The Payroll Site. Whether we are developing new features or answering your calls and helping you use the system, we're constantly looking for ways to do things better.
The Payroll Site Limited is registered in England and Wales, with company number 5142434.
The registered office is CP House, Otterspool Way, Watford, Herts WD25 8HP. Our VAT registration number is 858 6101 11.
We are registered as a data controller and listed on the Information Commissioner's public register.